The 3 Steps to Mediating Online

Online mediation experts Clare Fowler and Colin Rule take you through the use of video conferencing software in mediation with a focus on the most popular platform, Zoom.  

Topics covered include:

  • Set-up and invitations
  • Basic & advanced mediation techniques in the online environment
  • Agreements and billing documents

Watch Intro Video

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Clare Fowler

Dr. Clare Fowler is Executive Vice-President and Managing Editor at, as well as a mediator and trainer. Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In 2023, Clare published Rising Above Office Conflict: The Light-Hearted Guide for the Heavy-Hearted Employee.

Colin Rule

Colin Rule is President and CEO of and In 2011 Colin co-founded, an Online Dispute Resolution (ODR) provider based in Silicon Valley, which was acquired by Tyler Technologies in 2017. From 2017 to 2020 Colin served as Vice President of ODR at Tyler. From 2003 to 2011 Colin was Director of Online Dispute Resolution for eBay and PayPal. He has worked in the dispute resolution field for more than 25 years as a mediator, trainer, and consultant.

Additional Trainings with Clare Fowler