The Apology

Apologies need to be mindful, thoughtful and customized - which doesn't mean they are strategic and insincere.  It means that we are taking responsibility for making sure the apology is both sincere and received in a way that creates our desired goal.

Watch Intro Video

Video Preview


Nina Meierding

Nina Meierding, a national leader in the field of conflict resolution, has mediated over 4,000 disputes and has trained thousands of people in almost all 50 states, as well as Canada, England, India, Ireland, the Netherlands, New Zealand, Scotland, and Sweden. She was the Director and Senior Mediator at the Mediation Center in Ventura, California from 1985-2007 and is now a full-time trainer (Negotiation and Mediation Training Services), professor, and conflict resolution consultant.