Mediators often deal with parties whose anger has become a force more powerful than self‐interest. In these situations, the neutral must find ways of releasing the parties from vengeful, self‐harming behavior by creating an alternative in forgiveness and reconciliation. This training explores definitions of anger, revenge, and forgiveness as well as the occasions and reasons for experiencing these emotions.

Kenneth Cloke is Director of the Center for Dispute Resolution and a mediator, arbitrator, consultant and trainer, specializing in resolving complex multi-party conflicts internationally and in designing conflict resolution systems for organizations. Ken is a nationally recognized speaker and leader in the field of conflict resolution, and a published author of many books and journal articles. He was a co-founder of Mediators Beyond Borders.

Watch Intro Video

Video Preview


Kenneth Cloke

Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker, author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for the last 37 years.