There are 16 recorded videos that were recorded over an 8-week period in 2022. 

You can watch these videos over your own pace--some people take a week, some take a year. You may download all forms and templates to continue to review and use, but you will lose access to the videos after a year. 

If you would like to sign up for a Training Buddy and/or an instructor review, please let the instructor know as soon as possible. The common schedule for working with a Training Buddy is to set-up 3 role-plays, and then a mentor or instructor can review a final session. 

Course curriculum

  • 1

    Welcome to the Basic Mediation Training

  • 2

    We have you signed up!

    • CLE

    • Pre-course information

  • 3

    Section 1: Mediation Statement

    • 1. Mediation Process

    • 2. Prepare for Mediation

    • 3. Draft Mediator Statement

    • 4. Questions and Review

    • 4b. Draft Agreement to Mediate

    • Statement Quiz

  • 4

    Optional Family Role-Play

    • Family Mediation Role-Play-working through difficult scenarios by Michael Aurit, Part 1

    • Family Mediation Role-Play-working through difficult scenarios by Michael Aurit, Part 2

  • 5

    Section 2: Opening of Mediation

    • 5. Listening for Entrances

    • 6. Communication Triangle

    • 7. Reframing

    • Family Role-Play Slides

    • Opening Quiz

  • 6

    Section 3: Negotiation in the Mediation Process

    • 8. Negotiation Phase: Agenda and Note-taking

    • Basic 9. Escalation

    • Basic9.b. Online Dispute Resolution

    • Half-way Check-in

    • Basic 10. Escalation

    • Basic 10b. Role-Play

    • Basic11. Ethics with Michael Lang

    • Basic11b. Ethics with Michael Lang

    • Negotiation Quiz

  • 7

    Section 4: Agreement

    • Agreement Readiness Article

    • 12, Exits: Ethics and Agreements

    • 13. Confidentiality

    • 14. Drafting Agreement

    • Agreement Quiz

  • 8

    Section 5: Resolution to Mediation

    • Basic15. Signing and Career

    • Basic 16. Resolution

    • Next Steps

    • Basic Complete Role Play

    • Resolution Quiz


Clare Fowler

Clare Fowler, Managing Editor at, received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In addition to her editorial duties at, Clare coordinates online case management for ADR programs, agencies and courts.